Surfing the internet is an inevitable activity of the day. It’s quite common to see the message: This website is not available: ERR NAME NOT RESOLVED.
As a simple explanation, it means that your DNS is restricted or blocked for some reason. Keep reading to understand the problem and find out the solutions for it.
What Is ERR NAME NOT RESOLVED?
The domain name system (DNS) is the operating system that links a domain name with the correct IP address. Therefore, when you need to visit a website, just remember its domain name but not the long IP address. For example, when you type trustguide.net, the system will convert it to an IP address and direct you to the target website.
ERR NAME NOT RESOLVED indicates the problem with the name resolution or DNS resolution; thus, you’re not allowed to approach the website you want.
Reasons For ERR NAME NOT RESOLVED
There are several reasons for the failure of the domain resolution process. It can occur due to your internet connection, browser setting, and configuration, ISP, DNSSEC application, etc.
Solutions For ERR NAME NOT RESOLVED
Before getting to some specific methods to solve the issue, you can try some simple steps below to identify the problem.
- Look at the address bar to check whether you’ve typed the website address correctly.
- Open another website to see if the problem happens to one specific only or if your internet has an issue.
- Try to surf with other devices. If you experience the same error, the matter is more likely to lie on the DNS server or the server-side issue.
- Stop connecting to the network with VPN or proxies, check the cable, and the most common method is to restart your router and devices.
If all the steps above don’t work for your case, try the following suggestions.
Turn Off The Preload Pages
The error ERR NAME NOT RESOLVED can be removed by turning off the Preload pages.
- Go to Chrome and click on the three dots on the right side of the upper screen.
- Scroll down to Settings, and choose Privacy.
- Untick the Preload pages for fast browsing and searching
- Restart your Chrome and check if the error has gone.
Clear Your Cookies
Your information, such as visit web history, passwords, caches, etc., is stored in browsing data, making the process of approaching a website become slower or even blocking you from entering it. Here is how you can clear your stored data:
- Follow the first step in the instruction of turning off the Preload pages to open Chrome settings.
- Look for the option More tools and choose Clear browsing data. You can manage what you want to remove here.
- Restart Chrome to make sure the problem does not occur again.
Changing DNS is a popular way people do it when they don’t have access to some websites.
- Choose the combination Win + R on the keypad, type “control,” and click Ok.
- Select Network and sharing center
- On the left pane, click Change adaptor settings.
- Look for the connection symbol of your computer to the internet right, click on it and scroll down to Properties.
- Tick on the box for Internet Protocol version 4 (TCP/ IPv4), then choose the Properties.
- On the new small window, choose the option Use the following DNS server address.
- Type in the box for Preferred DNS server 184.108.40.206; and in the box for Alternate DNS server, input 220.127.116.11.
- Select OK, and I observe how it is when you browse the website again.
Flush The DNS
An effective method to remove the error is to flush and renew the DNS.
- Click on the Window logo on the left down of the screen, select the Start menu, and type “CMD.”
- A screen will appear. Click the right mouse on Command Prompt, and choose Run as administrator.
- Type these lines one by one. After finishing one, press Enter and wait until you can type the next one.
- ipconfig /flushdns
- ipconfig /renew
- ipconfig /register DNS
- Close the screen and restart your computer to see if the solution works.
Apart from what has been shown above, you can also try to disable the DENSEC, or other virus software, use VPN, or let the device run on Safe mode. If you don’t mind your whole data being removed, restore your Chrome version to the factory one.
We have come across the problem ERR NAME NOT RESOLVED. Now we know what it is, the possible reasons, and how to troubleshoot the problem. Start with simple checks to eliminate some causes and choose the correct solution for your navigation issue.