If your computer sends a message, “Remote Desktop can’t find the computer Windows 10,” it means that your Remote Desktop connection has failed. This tool allows you to connect to your computer remotely using the RDP protocol.
With this feature, you can remotely access your work computer from home. Remote Desktop is built on the same technology and uses the same protocols as Windows Terminal Services.
In sessions, sometimes things don’t go as expected. This article will show you a few ways to troubleshoot Remote Desktop problems.
Remote Desktop Connection (Image source: https://i.ytimg.com/vi/jgyhMgFeW0I/hqdefault.jpg)
What Is A Remote Desktop?
Remote Desktop is a term commonly used to refer to a type of software or an operating system feature to create a graphical interface connection to a remote computer or server.
Once remotely connected, commands or keystrokes entered and clicked will also be sent to this remote computer. The executed image will be sent back to the user just like they directly manipulate their machine.
What Are The Reasons For The “Remote Desktop Can’t Find the Computer Windows 10” Error?
Before reading this section, you want to make sure that your Internet connection is up to date and that you’re logging in with the correct credentials since these are two of the most typical reasons for this issue.
Update Window Open (Image source: https://cdn.pixabay.com/photo/2018/04/28/11/21/update-3357083_1280.jpg)
One of the freshly installed files may cause the Remote Desktop (RDP) to malfunction in many cases. Therefore, after a Windows update or upgrade, this capability may become corrupted. You’ll have to figure out what’s causing the problem and repair it yourself.
Antivirus Software (Image source: https://live.staticflickr.com/898/41397204425_38fca52fc6_b.jpg)
Antivirus software can sometimes completely block RDP, resulting in the unidentifiable RDP error.
It is quite easy to resolve: temporarily deactivate your antivirus and try connecting again. If you can, you have discovered the source of the issue!
Public Network Profile
Change Network Profile (Image source: https://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcT0K5oVpvwlx4G7J21yDED_X7R8LBULm4fUgg&usqp=CAU)
As a precaution, your PC can disable remote desktop access if you have a public network profile or a networking group.
How To Solve The Problem If The Remote Desktop Can’t Connect?
There are many methods to solve this error, so don’t give up just yet when the first attempt is not a success.
Now that you have figured out the root of the problem from the previous section, you can avoid it by applying the following remedies.
Access RDP In Firewall
Because the Windows firewall is not enabled by default, you can’t automatically access Remote Desktop for the first time. It’s for security reasons; if you try to enter your PC from another device, you’ll get a security alert.
This issue might happen if you’re using antivirus software that prevents any other device from accessing your computer. In this case, uninstalling or disabling antivirus from operating in the background is the best answer.
You want to enable the Windows firewall if we receive warnings:
- Open the Windows Defender Firewall by typing “Firewall” into the search box.
- Allow a program or feature to be found through Windows Firewall in the left menu.
- Change the settings by clicking on them.
- Now locate the Remote Desktop and activate it.
Check Out For Your Permissions
To use RDP to connect to a remote workstation, you must be a Remote Desktop Users group member. This group is empty by default, and only administrators can add people.
Thus, check with your administrator to determine whether you are allowed to connect through RDP.
Change To Another Network Properties
The network settings may be the source of the connectivity issue, as Windows may occasionally restrict public networks as a security measure. So, switch the privacy settings to private and see if that helps.
- Select “Control Panel” and then click “Network and Internet” from the drop-down menu.
- Click the “Status” window.
- Select “Change Connection Properties” from the drop-down menu.
- Choose the “Private” button when this window appears, then shut it.
These are some basic but effective techniques for resolving remote desktop issues. We hope some of these solutions will help you fix a Remote Desktop can’t find the computer Windows 10.
Thank you for reading this article.