You’ve just set up your new Plex server and you’re excited to start streaming your media library to all your devices. But when you go to sign in on your Plex app, you get an error message saying “sign in failed”. What gives? Don’t worry, this article will explain how to solve the problem so you can get back to watching your favorite shows in no time.
How to sign in to Plex
If you’re having trouble logging in to Plex, there are a few things you can try:
- Make sure you’re using the correct email address and password. If you’ve forgotten your password, you can reset it here.
- If you’re still having trouble, try clearing your browser’s cache and cookies. Instructions for doing this can be found here.
- If you’re using a VPN or proxy server, try disabling it and see if that allows you to login successfully.
- Finally, if none of the above work, please contact our support team and we’ll be happy to help!
How to troubleshoot sign in errors
If you’re having trouble signing in to your Plex account, there are a few things you can try:
- First, make sure that you’re using the correct email address and password. If you’ve forgotten your password, you can reset it here.
- If you’re still having trouble, try signing in with your Facebook or Google account instead.
- If you’re still having trouble after that, please contact us and we’ll help you out.
What to do if you forget your password
If you forget your password, the first thing you should do is try to reset it. To reset your password, go to the login page and click on the “Forgot Password” link. Enter your email address and you will be sent an email with instructions on how to reset your password.
If you are still having trouble logging in, please contact our support team and we will be happy to help you.
How to create a new account
If you’re having trouble logging in to your Plex account, there are a few things you can try:
- Make sure you’re using the correct email address and password. If you’ve forgotten your password, you can reset it here.
- If you’re still having trouble, try logging in with your Google or Facebook account.
- If you don’t have a Plex account yet, you can create one here. All you need is a valid email address.
Conclusion
There are a few reasons why you might be having trouble signing in to Plex. One possibility is that you’re using the wrong email address or password. Another possibility is that your account has been deactivated or cancelled. If you still can’t login, please contact Plex customer support for further assistance.
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