You are working remotely and want to connect remotely to a device currently in your office. Although the remote connection may seem a bit complicated, it will allow you to control all your work without any problems with transmission or security.
However, the connection is not always smooth, especially if you do not have any experience troubleshooting the potential problem. So, what should you do if this computer cant connect to the remote computer?
If you are stuck in this situation, then don’t worry. Just scroll down, and our Trustguide Team‘s article will provide the most specific guide!
This Computer Can’t Connect To The Remote Computer- Main Reasons
The features can cause the failed remote connection on the server set up to prevent intrusion from external devices. If you’re wondering about specific causes, we’ve rounded up the three most common scenarios that can happen on any server below.
The Remote Desktop will sometimes issue after the Windows upgrade or re-update process. Specifically, after these processes, new files integrated into the server are sometimes the leading agent interrupting connections from the server to external devices.
Public Network Profile
If your device has one or a group of public networks configured, it will automatically block the remote connection function to prevent malicious intrusions from the outside. Once you disable this feature, you can control the remote server easily.
You did not mishear! Antivirus software will completely block any intrusion inside the server to protect the machine (including an RDP connect). Therefore, disabling the antivirus software will be the optimal solution to solve this problem from the root.
How To Fix If My Computer Can’t Connect To The Remote Computer?
There are many solutions to deal with if the computer cannot connect to the remote computer, depending on your device system’s problem. We have helped you synthesize the five most optimal fix methods so that you can solve the above problem in a snap. Please scroll down to see how they work.
Method 1: Delete Saved Logins
Saved credentials will sometimes have problems due to Windows updates, such as misconfiguration, or may be lost. In this case, deleting the saved logins and trying again should get you through the trouble easily.
- Open the remote desktop connection platform on your device
- Select the item “Show options”, then navigate the screen to the “advanced” tab
- Search for the “Connect from anywhere” section, then select “Settings” and “Remote connection settings.”
- Finally, click on “Delete login information” to remove any information related to the accounts stored inside the device memory.
Method 2: Use Control Panel To Remove Saved Logins
If you’ve tried deleting credentials using method one, but nothing happens, try deleting these credentials through your device’s Control Panel.
- First, you need to access the Start Menu, then open the “Control Panel.”
- Continue to navigate the screen to “Credential Manager”, then select “Windows Credentials.”
- From the list displayed on the screen, select “remove credential” for RDP
- Finally, restart the Remote Desktop Connection application and check if the connection was successful.
Method 3: Take Advantage Of The “Group” Policy
If you’re trying to connect through an aging client, your device missed the security changes on the latest RDP client. To conquer this challenge, you will need to follow our detailed instructions right below:
- Press the Windows + R key combination to open the “Run” window.
- Then, type the command “gpedit.msc” and press the Enter button on the keyboard to run the command.
- After the computer configuration window appears, you must continue navigating to access the “Security” section. Select “Administrative Templates” and “Windows Components”, then click on “Remote Desktop Services,” then select “Remote Desktop Session Server.”
- Once the list of policies appears, double-click the item “Require specific security layer for remote connections (RDP).”
- Click on the box “Enabled”, then scroll down the list, select “Negotiate”, “Apply,” and click “OK.”
- Finally, reboot the system to enjoy the smoothest remote connection experience.
Method 4: Modify Windows Firewall Settings
Windows Firewall is one of the main agents that prevent connections from external devices to the target system. To bypass this sturdy guard, you will need to follow the following procedure:
- Go to “Allow Apps Through Windows Firewall from the Start Menu.”
- Click on “Change settings”, select “add,” and highlight the ID of your remote computer.
- Then allow remote desktop connections through the firewall and select OK.
Method 5: Check Remote Connect
Your device system is configured to prevent remote connections, preventing any external connections from establishing. Follow our guide below to break the barrier and regain control of the remote desktop.
- From the Start Menu, click on “Remote Settings” and the item “Allow remote access to your computer.”
- Enable the box “Allow Remote Assistance connections to this computer.”
- Permit to “Remote Support System”, select “Apply,” and press OK. For now, you will need to restart the application and enjoy working remotely, as the remote connection blocking profile has been disabled.
Many factors affect your device’s remote connection to the server, leading to many separate fixes. Therefore, you must depend on your computer’s situation to choose the appropriate remedy.Hopefully, this article has taught you how to solve the problem when detecting that this computer cant connect to the remote computer. Wish you will have the most effective remote working experience. have a nice day!